Effective Date: 01/10/2024
At ACRE Expert LLC (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://acreexpert.com/ or use our messaging services, including those related to 10DLC (10-digit long code) messaging.
By accessing our website or using our services, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not access the website or use our services.
1. Information We Collect
a. Personal Information: We collect personal information such as your name, email address, and phone number when you provide it to us, for example, when you sign up for our messaging services.
b. Messaging Information: When you participate in our 10DLC messaging services, we collect and store the phone number you provided, your messaging history, and any information included in those messages. Additionally, we may collect basic contact information when you participate in any related contests, sweepstakes, or surveys.
c. Cookies & Tracking: We may use cookies and similar technologies to enhance your experience on our site and personalize the messaging service. For instance, we might send you shopping cart reminders or other relevant communications based on your browsing activity.
2. Use of Information
We use the collected information for several purposes:
- To operate, analyze, and improve our website and messaging services.
- To send you personalized and relevant text messages (e.g., shopping reminders, promotional offers).
- To comply with applicable legal and regulatory obligations related to 10DLC messaging.
3. Sharing of Information
We may share your information in the following situations:
- Service Providers: We work with third-party providers (such as Launch Control) to help us deliver messaging services. These providers act as data processors and handle your information on our behalf.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests from public or governmental authorities.
- Protection of Rights: We may share your information to protect our rights, the privacy or safety of others, or to enforce our agreements.
No mobile information will be shared with third parties for marketing or promotional purposes. Additionally, all text messaging opt-in data and consent information will remain confidential and will not be shared with third parties.
4. Protection of Information
We take reasonable measures to secure your information using physical, technical, and administrative safeguards based on the sensitivity of the data. However, no online service can be completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.
5. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. If you discontinue using our messaging services, we will retain your data only as needed for legal obligations or dispute resolution.
6. Choices and Controls
Your consent to receive marketing text messages is not a condition of any purchase. You can opt-out of receiving future text messages by replying with one of the following commands: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
7. Text Message Campaign Data
We will not sell personal information collected through our text messaging services, such as your mobile number or consent data. We will not share this information with third parties for cross-context behavioral advertising or targeted marketing.
8. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and deliver personalized services. You can configure your browser to refuse cookies, though this may impact the functionality of some services.
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for the content or privacy practices of those sites, and we recommend reviewing their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will post the updated policy on this page, and it will become effective as of the date stated at the top.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at jana@acreexpert.com.
Last Updated: 01/10/2024